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1.What types of products do you manufacture?
We specialize in manufacturing gaming chairs, office chairs, mesh chairs and ergonomic chairs. Our
products are designed to offer comfort, style, and support for both home and office environments.
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2.What is the minimum order quantity (MOQ) for your products?
The MOQ is typically 50 units for most of our products. Custom orders may require different minimum
quantities depending on your specific needs.
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3.Do you offer customization for your products?
Yes, we offer full OEM/ODM services. You can customize logos, colors, packaging, and designs according
to your preferences.
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4.How long is the lead time for orders?
The lead time is typically 30 days for most orders, depending on the order size and customization
requirements. We strive for fast and reliable delivery.
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5.Are your products compliant with international standards?
Yes, our products comply with ISO9001, BSCI, EN1335, BIFMA, and other industry standards to ensure
quality, safety, and durability.
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6.Where do you ship your products to?
We ship to global markets, including Europe, North America, South America, Asia, Australia, and the
Middle East. Our products are suitable for wholesalers, retailers, and e-commerce platforms.
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7.Can I visit your factory?
Yes, we welcome customers to visit our factory in Huzhou, Zhejiang, China. You can schedule a visit to
meet our team and see our production process firsthand.
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8.What payment methods do you accept?
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and other payment methods based on
customer preferences. Payment terms are discussed during the order process.
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9.Do you provide a warranty for your products?
Yes, all our products come with a 2-year warranty. We also provide after-sales support for any issues
that may arise.
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10.What are the main features of your gaming chairs?
Our gaming chairs come with features such as adjustable lumbar support, magnetic headrests, LED lights,
massagers, reclining mechanisms, and premium upholstery for maximum comfort.
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11.What materials are used in your chairs?
Our chairs use high-quality PU leather, fabric upholstery, metal frames, and durable foam padding. The
materials are selected for comfort, longevity, and easy maintenance.
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12.Can I get a sample before placing a bulk order?
Yes, we can provide samples of our products upon request. The cost of the sample may vary depending on
the product and customization requirements.
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13.How can I track my order?
Once your order is shipped, we will provide you with a tracking number to monitor the progress of your
shipment.
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14.What are the customization options for the chairs?
We offer custom colors, logos, packaging, and even product design for special requirements. Our team
will work closely with you to ensure your specifications are met.
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15.What is the difference between a mesh chair and an ergonomic chair?
Mesh chairs provide breathability and comfort for long hours of sitting, while ergonomic chairs are
designed to support the natural curvature of your spine, with adjustable features for better posture.
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16.Are your chairs easy to assemble?
Yes, our chairs come with easy-to-follow instructions and all necessary tools for assembly. We aim to
make the setup process as simple as possible.
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17.How do I care for and maintain my chair?
We recommend cleaning the chair with a soft cloth and mild cleaning solution. Regularly check for loose
bolts and tighten them as needed to ensure stability and longevity.
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18.Do you offer bulk discounts?
Yes, we offer bulk discounts for larger orders. Please contact us directly for a customized quote based
on the quantity and your specific requirements.
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19.How do I place an order?
You can place an order by contacting us via email, WhatsApp, or through our website. Our team will
assist you through the ordering process, including product selection, customization, and shipping
details.
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20.What if I need a chair with specific features that are not listed?
We offer custom designs and can develop chairs with specific features based on your requirements. Let us
know your specifications, and our R&D team will work with you to bring your vision to life.